Goodwill @Work

Get tips, practical advice and inspiration to drive your job success.

Woman getting help finding a career that is right for her

Finding a Career Path is Easier Than You Think

If you’ve been applying for jobs without getting interviews, or getting interviews without landing the job, career exploration can help. Don’t waste time applying to a long list of jobs that might not be right for you. Let us help you discover your skills and how they can fit into a career you’ll enjoy.
Read More Finding a Career Path is Easier Than You Think
  • Workforce Connection Centers
  • Job Hunting
woman asking questions at the end of a job interview

Questions to Ask at the End of an Interview

Discover the most effective questions to ask at the end of an interview. Learn how to gauge role clarity, team dynamics, company culture, growth opportunities, and impact with practical examples
Read More Questions to Ask at the End of an Interview
  • Workforce Connection Centers
  • Job Hunting
Resume FAQ man reading resume

Resume Format FAQs

A good resume is the key to finding a job. It’s your first impression and determines if you’ll get an interview. Get answers to the most common resume writing questions here.
Read More Resume Format FAQs
  • Workforce Connection Centers
  • Job Hunting
Person taking notes with an open laptop

How to Write a Resume With No Job Experience

Writing your first resume doesn’t have to be scary — even with no job experience. In this guide, Goodwill career specialist Nicole shows teens and young adults how to turn school projects, volunteering, hobbies, and life skills into a strong, professional resume.
Read More How to Write a Resume With No Job Experience
  • Workforce Connection Centers
  • Job Hunting
Two people shaking hands after an interview.

How to Prepare for a Second Interview

Preparing for a second interview can feel overwhelming, but it’s also your chance to shine. In this article, Fabio Cardenas, Manager of the Goodwill Workforce Connection Center, shares expert advice on what to expect, common mistakes to avoid, and how to turn your callback into a job offer.
Read More How to Prepare for a Second Interview
  • Workforce Connection Centers
  • Job Hunting
Young man being interviewed

How to Answer Interview Questions Confidently

Interviews are stressful for most people. It’s an important conversation and something you probably haven’t done very often. These 5 interview tips can help you be more confident, so you have a better chance of landing the job you want.
Read More How to Answer Interview Questions Confidently
  • Workforce Connection Centers
  • Job Hunting
man helping another man write a resume on a laptop

How to prepare for free resume help from a Workforce Connection Center

Did you know that most employers receive 250 applications for every job they post? If you’ve never written a resume or aren’t sure how to make your resume stand out, don’t worry. Goodwill Workforce Connection Centers can show you what makes a good resume and provide resume writing help. Resume writing services are free, all you have to do is make an appointment.
Read More How to prepare for free resume help from a Workforce Connection Center
  • Workforce Connection Centers
  • Job Hunting
Military person writing a resume

Writing a Military to Civilian Resume

Whether you served our country for a few years or a few decades, transitioning to the civilian workforce can be challenging. Jodi Allen, Director Staff Operations & Quality at Goodwill Great Lakes offers four tips on how to effectively translate your military experience into a civilian resume.
Read More Writing a Military to Civilian Resume
  • Goodwill Great Lakes
  • Workforce Connection Centers
  • Job Hunting
Teen interviewing for a job

Interview Tips for Teens

Teens looking for their first job face unique challenges. These six interview tips can help you (or your teenager) succeed in their first job interview – and beyond!
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  • Career Readiness
  • Youth Programs
  • Workforce Connection Centers
  • Job Hunting
Two women preparing for a job interview

How to Prepare for an Interview

Goodwill Workforce Connection Centers can help you with your interview prep. Make sure you are ready to do your best with these 5 tips from our career counselors. They can help you ace the interview and get the job offer you want.
Read More How to Prepare for an Interview
  • Workforce Connection Centers
  • Job Hunting
woman helping teenagers on computers

Empower Youth | Helping teens and young adults reach their goals

The Empower Youth: Career Training and Development program provides job readiness training and placement support to help teens and young adults ages 16 to 24 prepare for and find their next job.
Read More Empower Youth | Helping teens and young adults reach their goals
  • Program Participant Stories
  • Career Readiness
  • Workforce Development
  • Youth Programs
man helped by workforce connection center

Equipping Ronnie through our Workforce Connection Center

Ronnie gained skills and confidence through our Workforce Connection Center as he worked towards his goal of obtaining employment.
Read More Equipping Ronnie through our Workforce Connection Center
  • Program Participant Stories
  • Career Readiness
  • Workforce Connection Centers
  • Job Hunting
goodwill employee helping teens

Helping teens and young adults through mentoring and coaching: Nelly's story

Goodwill’s Empower Youth program provides teens and young adults ages 16 to 24 from the Chicagoland area with job readiness training, skill building and support to prepare for and find their next job.
Read More Helping teens and young adults through mentoring and coaching: Nelly's story
  • Career Readiness
  • Youth Programs
  • Illinois
  • Goodwill’s Mission
  • Employee Stories
goodwill workforce connection center service recipient pointing at goodwill logo

Finding a job and a second chance at the Workforce Connection Center: Antonio's story

After being incarcerated, Antonio was driven to pave a new path and achieve a fresh start through employment but needed support and guidance to get there.
Read More Finding a job and a second chance at the Workforce Connection Center: Antonio's story
  • Program Participant Stories
  • Wisconsin
  • Workforce Connection Centers
  • Job Hunting
  • Success Stories
  • Employee Stories
two women working at computers

Empower Youth supports teens and young adults to build the workforce of the future

We’re invested in helping the workforce of the future take the first step in shaping their lives by providing the tools needed to navigate employment challenges and achieve their goals. To do this, we developed the Empower Youth: Career Training and Development program.
Read More Empower Youth supports teens and young adults to build the workforce of the future
  • Career Readiness
  • Youth Programs
  • Illinois
  • Goodwill’s Mission
employee holding flattened cardboard box

Providing employment opportunities and assistance for job seekers

With the support of Goodwill TalentBridge, Seneca was provided a job with a liveable wage within 24 hours of interviewing.
Read More Providing employment opportunities and assistance for job seekers
  • TalentBridge
  • Program Participant Stories
  • Job Hunting
  • Employee Stories
supported employment recipient at work

How Gunther built skills through paid work experience

To find a good career fit, Gunther partnered with our Goodwill funded by the Department of Vocational Rehabilitation as well as a job developer through our Temporary Work Experience program.
Read More How Gunther built skills through paid work experience
  • Program Participant Stories
  • Career Readiness
  • Wisconsin
  • Success Stories
Goodwill workforce connection center employee

Connecting people to jobs at our Workforce Connection Centers: Karen's story

Karen is a beacon of hope for many in their employment journey, connecting countless people to opportunities and resources to be successful in the workforce.
Read More Connecting people to jobs at our Workforce Connection Centers: Karen's story
  • Career Readiness
  • Wisconsin
  • Workforce Connection Centers
  • Job Hunting
  • Success Stories
  • Employee Stories
woman working at laptop

Closing the digital skills gap for job seekers and employers

It’s no secret that employers are struggling to find enough workers to fill open positions. Goodwill Metropolitan Chicago and Milwaukee hosted a leadership forum where experts discussed ways to address a combination of reasons it is difficult for people to find jobs.
Read More Closing the digital skills gap for job seekers and employers
  • Forums and Events
  • TalentBridge
  • Career Readiness
  • Thought Leadership
woman working at laptop

Navigating the Job Application Process: Tips & Strategies for Success

To help you succeed in today's competitive market, we've created a comprehensive guide outlining how to find jobs, determine the right job for you, and what to do after applying.
Read More Navigating the Job Application Process: Tips & Strategies for Success
  • TalentBridge
  • Workforce Connection Centers
  • Job Hunting