A Purpose Beyond the Paycheck
We offer more than jobs—we offer opportunities for meaningful careers that foster personal and community transformation.
When you work at Goodwill, you’re part of a team that is dedicated to fulfilling our mission: Connecting people to work. Preparing people for life. Every job, from public facing jobs in our retail store and donation centers or Workforce Connection Centers, to jobs such as information technology, finance, or communications, contributes to the overall success of our Goodwill and our ability to serve individuals in the 52 counties we serve.
At Goodwill, your work ignites community-wide change and progress.
Career Development, Teamwork and Growth
We understand that your aspirations drive your success, and we commit to not just employing but empowering you with the skills, confidence and opportunities you need to build a long-term career at Goodwill.
With more than 5,000 employees and big goals to serve our mission, there are many opportunities to join project teams that work across the enterprise. This gives you the chance to meet and work alongside coworkers in a wide variety of roles. Even our remote and hybrid employees enjoy a sense of teamwork thanks to email, chat and remote options for meetings.
Leaders at Goodwill are hands-on, working alongside their teams to develop and execute innovative ideas and improve our organizational aptitude. Formal and informal mentoring opportunities abound.
Feel a Sense of Belonging
We believe diversity sparks creativity, and independence and trust are paramount to creating spaces where employees can show up authentically. Our dynamic environment embraces individual perspectives, enabling everyone to contribute, grow and succeed. This spirit of belonging is deeply embedded in our daily operations and reflected in our Employee Resource Groups and our organizational values.
Well-Being at Goodwill
At Goodwill, your health and happiness are important. We provide flexible work schedules, opportunities for remote and hybrid work environments, and comprehensive benefits packages. But we know well-being is about more than your benefits package.
Our Employee Assistance Program (EAP) prioritizes your behavioral health needs. Services include:
- Behavioral health counseling
- Student and family assistance
- University student assistance
- Work-life balance services
The Employee Life Fund offers financial support to employees experiencing unexpected challenges. These gifts are funded thanks to the generosity of fellow employees and have supported many employees in a variety of crisis situations.
The Employee Empowerment Network brings our community support services to employees, helping them navigate and access services to improve well-being and prosperity in areas including:
- Housing - Eviction, foreclosure, mediation, immediate housing, rent assistance
- Mental Health and Crisis
- Food Supplementation Needs
- Education and Training
Benefits Tailored for Your Well-being
Our comprehensive benefits package enriches our commitment to your overall well-being:
- Competitive salaries and generous paid time off
- Extensive health benefits, insurance premium contributions and life insurance
- Pension plans and optional coverages for added security
- Tuition reimbursement to encourage lifelong learning
Building Teamwork Through Volunteerism
Acts of Goodwill empowers teams and departments across our territory to participate in volunteer activities that positively impact people experiencing barriers to achieve greater independence. Opportunities are posted every month, giving all employees the chance to give back to communities across our territory by doing activities that are meaningful to them.
Transforming Lives Together
See how your work can extend beyond a traditional role. Your efforts can contribute to significant changes benefitting individuals and the broader community. Make your job your passion and enrich lives.
Jobs at Goodwill FAQs
Yes! With a few rules to ensure employees do not shop during work hours, we encourage our employees to donate, shop, and support our mission! Employees enjoy a discount in our retail stores too.
Yes! Goodwill employees enjoy store discounts as well as a variety of other perks available through our benefit providers and partners.
We have a variety of remote or hybrid jobs, as well as jobs that are onsite or that travel to various locations. Check out our open jobs to see if an position is right for you.
Goodwill offers medical coverage, dental, and vision insurance, as well as flexible spending accounts, health savings accounts, and dependent care spending accounts. Your individual benefits are based upon your role and eligibility.
Yes! Choosing a career Goodwill provides you with many opportunities for professional and personal development, including access to tuition reimbursement. Full-time employees who have completed their orientation period (6 months of employment), are in good standing and have an interest in their professional and/or technical skills development are eligible to apply for the tuition reimbursement benefit. The tuition reimbursement program helps employees gain their GED, a college or university degree, and professional training by covering a part or percentage of the cost each year enrolled and upon achieving a passing grade, certificate of completion, or passed test.
You can apply for open positions through our online application portal.
Goodwill is proud to offer competitive wages, incentives and benefits. As the largest of 165 Goodwill regions, we serve as a best practice resource for other Goodwills in the movement. As such, we offer a very competitive salary structure along with a benefit plan and a generous paid time off program.
Our work and how we serve our communities is guided by our commitment to create equitable opportunities and a zero-barrier culture of employment equity and inclusion while embedding diversity, equity and inclusion throughout our businesses and mission services.
Our Employee Resource Groups (ERGs) are an integral part of Goodwill’s ability to succeed in building a culture of inclusivity. Each ERG focuses on celebrating identities, experiences, and backgrounds. They promote diversity and equality by raising awareness and ensuring that group members have a voice in the organization.
Since 1974, the U. S. Navy, Goodwill, and SourceAmerica have partnered through the AbilityOne Program to provide individuals with significant disabilities the opportunity to gain valuable on-the-job training, real-world work experience, and opportunity to demonstrate their abilities while earning competitive wages and benefits.
Goodwill employs over 5,500 people across our territory. We are the largest among a network of 155 Goodwill organizations in North America and serve 23 counties across the Greater Milwaukee and Chicago areas.
Goodwill issues paychecks on a bi-weekly schedule (or every other week) for all permanent staff. Employees* also have the option to access a portion of their earned wages earlier through a mobile app before pay day, providing more control over when and how they use their earned wages. (* temporary staff and meal drivers are excluded from this program.)
Goodwill has many different jobs across our two-state territory. Some jobs require a high school diploma or GED, others require some college or a degree. At present, Goodwill employs people 16 or older for specific jobs, while the majority must be 18 or older.
You must be at least 16 years old to work in a Goodwill Store & Donation Center. For all other divisions, candidates must be at least 18 years old.
According to an employee survey taken in 2023, employees enjoy working at Goodwill. Here are the top two reasons why:
- Goodwill sets employees up for success by giving them access to the training and resources that they need to do their job effectively and create a safe work environment. Employees know what is expected of them at work and report working well with their teams to get the job done.
- Employees value the people that they interact with most frequently – their coworkers, managers, and customers. Coworkers are cited as the top reason why employees stay at Goodwill.
Goodwill strives to maintain a comprehensive and competitive benefits program for its employees and family members to help ensure we attract, engage, and retain diverse staff.
There are several benefits available based on your role and eligibility. Our variety of businesses offer benefits tailored to each employee population – including retirement account options, health and welfare, short-term disability, and paid time off.
Goodwill is a mission-driven, not-for-profit organization that offers jobs in a variety of sectors – including human services, retail stores, ecommerce, supply chain, food service, business services, and information technology to name a few.
Because we operate in such a wide variety of sectors, we offer more job opportunities than you might think. We are seeking dedicated employees from entry level to professional, from donation attendants to managers and directors, and from administrative support to executive level positions. We have diverse opportunities throughout our business operations, and the support and training to help our employees succeed at every level.