Connecting people to work. Preparing people for life.

Phlebotomist who received help from Goodwill Workforce Connection Center

Natasha | Getting a Second Chance at a Health Care Career

Natasha came to the Goodwill Workforce Connection Center in Chicago’s North Lawndale neighborhood determined to find a job that would build a better future for herself and her three children. After only two months of career services, Natasha met her goal, landing a full-time job as a lead phlebotomist with a local facility.
Read More Natasha | Getting a Second Chance at a Health Care Career
  • Program Participant Stories
  • Workforce Development
  • Illinois
Woman holding CNA scrubs

Litzi | Achieving CNA Certification Through Empower Youth

When Litzi joined the Empower Youth program, she felt lost. Thanks to the Empower Youth program, she has achieved both her CNA and CPR certifications and is now a patient care technician.
Read More Litzi | Achieving CNA Certification Through Empower Youth
  • Program Participant Stories
  • Workforce Development
  • Youth Programs
  • Illinois
Ricky

Ricky | Thriving Through Goodwill Adult Day Services

Although Ricky has been employed for several years, he wanted to work on his communication, reading and writing skills. Goodwill’s THRIVE program helped him achieve his goals.
Read More Ricky | Thriving Through Goodwill Adult Day Services
  • Community Services
  • Program Participant Stories
  • Workforce Development
  • Goodwill’s Mission
Holiday House

Goodwill and Kenosha Christmas Charities Spread Holiday Joy

Kenosha Christmas Charities, Inc. and Goodwill provide seasonal and holiday coat and toy donation events.
Read More Goodwill and Kenosha Christmas Charities Spread Holiday Joy
  • Goodwill’s Mission
woman in red sweater talking to camera

Eva | Empowering Her Career and Building a Brighter Future

With determination—and the support of the United For Good program—Eva has found a pathway to independence, stability and a career that aligns with her dreams.
Read More Eva | Empowering Her Career and Building a Brighter Future
  • Program Participant Stories
  • Partnership Success
  • Goodwill’s Mission
people sitting around tables at the goodwill new lives luncheon

Celebrating the Goodwill Mission at the first New Lives Luncheon

Goodwill hosted its first New Lives Awards Luncheon on November 1, 2024 at Saint Kate – The Arts Hotel in Milwaukee. At the event, Goodwill leaders, board members, community partners and donors gathered to celebrate and honor our mission: Connecting people to work. Preparing people for life.
Read More Celebrating the Goodwill Mission at the first New Lives Luncheon
  • Forums and Events
  • Fund Development
  • Goodwill’s Mission
impact program - medical assistant trainee sitting in a chair

Making a Difference Through Medical Assistant Training: Kaylee’s story

Kaylee Oquendo always knew she wanted to make a difference, especially in the lives of kids. Thanks to Goodwill’s Impact Program, she found her dream role as a medical assistant at Children’s Wisconsin
Read More Making a Difference Through Medical Assistant Training: Kaylee’s story
  • Program Participant Stories
  • Workforce Development
medical worker in front of computer

Creating Access to Healthcare Careers

With the growing healthcare workforce shortage, Goodwill partnered with United Way of Greater Milwaukee & Waukesha County to fill this critical community need.
Read More Creating Access to Healthcare Careers
  • Workforce Development
  • Partnership Success
  • Workforce Connection Centers
high school age goodwill store employee

Helping Teens and Young Adults Develop Job Skills

The North Riverside Goodwill Store & Donation Center partnered with J. Sterling Morton West High School in Illinois to provide students the opportunity to learn job skills and gain life experience that will help them successfully achieve employment.
Read More Helping Teens and Young Adults Develop Job Skills
  • Retail
  • Program Participant Stories
  • Workforce Development
  • Youth Programs
project search two employees at work

Building Job and Life Skills Through Project SEARCH

Learning the right skills to be successful at a job is important. Perhaps even more important is having the confidence to know you are ready for whatever lies ahead. It’s learning these types of life skills that make Project SEARCH so impactful.
Read More Building Job and Life Skills Through Project SEARCH
  • Program Participant Stories
  • Workforce Development
  • Partnership Success
goodwill project search employee at work

Rutger | Gaining Independence Through Project SEARCH

Project SEARCH is a national business-led, school-to-work transition program that includes hands-on training and career exploration internships that empower young adults with disabilities to build skills and confidence to enter the workforce.
Read More Rutger | Gaining Independence Through Project SEARCH
  • Program Participant Stories
  • Workforce Development
  • Partnership Success
goodwill store employee in front of books

Former attorney and activist finds meaning in work at age 80: Jo Ann's story

Jo Ann takes pride in creating a positive experience for shoppers and donors. She is a long-time Goodwill shopper who is not shy about being 80 years old. Jo Ann’s life experiences are helping Goodwill build a supportive community.
Read More Former attorney and activist finds meaning in work at age 80: Jo Ann's story
  • Retail
  • Goodwill’s Mission
  • Employee Stories
goodwill store employee boys and men of color program participant

Empower Youth Career Training and Development Success: Jordan's story

Jordan received an on-the-spot job offer after gaining the skills and confidence to ace the interview through Goodwill’s Empower Youth program.
Read More Empower Youth Career Training and Development Success: Jordan's story
  • Program Participant Stories
  • Youth Programs
  • Goodwill’s Mission
  • Employee Stories
two women

Supporting Goodwill employees and their success: Judith and Patricia's story

The Employee Empowerment Network extends our mission services inward from the outside to our store and donation centers.
Read More Supporting Goodwill employees and their success: Judith and Patricia's story
  • Working at Goodwill
  • Goodwill’s Mission
  • Employee Stories
goodwill boys and men of color mentor

Supporting teens and young adults as they find their next job: Benji's story

Case managers are the heart of the Empower Youth program, guiding participants in realizing their potential, overcoming obstacles and becoming a trusted source and mentor throughout the job process.
Read More Supporting teens and young adults as they find their next job: Benji's story
  • Youth Programs
  • Goodwill’s Mission
  • Employee Stories
woman helping teenagers on computers

Empower Youth | Helping teens and young adults reach their goals

The Empower Youth: Career Training and Development program provides job readiness training and placement support to help teens and young adults ages 16 to 24 prepare for and find their next job.
Read More Empower Youth | Helping teens and young adults reach their goals
  • Program Participant Stories
  • Career Readiness
  • Workforce Development
  • Youth Programs
goodwill store employee in front of store

Boys and Men of Color program helps Jonathan embrace his identity and define his goals

Jonathan found a community that helped him embrace his identity, vocalize goals, and promote inclusivity and self-acceptance through Goodwill’s Boys and Men of Color program.
Read More Boys and Men of Color program helps Jonathan embrace his identity and define his goals
  • Goodwill’s Mission
  • Employee Stories
  • Career Development
man in front of rolls of stickers

Gaining purpose and independence through individual placement and support: Billy's story

For Billy, the Individual Placement and Support (IPS) program opens the door to possibility, purpose and independence. His employment specialist connected him to the DVR to partner in his support and help match Billy’s interests, abilities and skills to different types of work.
Read More Gaining purpose and independence through individual placement and support: Billy's story
  • Program Participant Stories
  • IPS
  • Goodwill’s Mission