Supporting Your Aspirations 

We support your career journey and provide growth, learning and advancement opportunities.

mentoring at computer

Continuous Learning and Development

One of the most exciting benefits of working at Goodwill is our belief in our first community - our employees. As a workforce development organization, we strive to help members of our communities prepare for job opportunities and build a foundation for a lifetime of sustained employment. Naturally, we want the same fulfillment and career growth for our team members as well. 

Our learning and development opportunities help employees build the skills they need to reach their career goals and explore new opportunities across our organization. These continuous learning opportunities include:

  • Tailored Development Plans: Each employee is given the opportunity to work with managers to ensure career goals are met and exceeded.
  • The Retail Career Path Program provides hands-on training to help you learn and grow in your retail job.  
  • Leadership Opportunities: Step into leadership roles with our training programs designed to hone your managerial skills and leadership qualities. 
  • Goodwill Learning: Access a wealth of resources and courses which will help you prepare for the next steps in your career. 
  • On-the-Job Training: Gain hands-on experience with our comprehensive training sessions that are integral to your role and growth within the company.
  • Online Learning: Expand your knowledge at your own pace with access to online courses covering a variety of subjects. 
  • Internal Mobility: Take a step up, a step back, or explore a lateral move in an entirely different area. We support employees who want to take new roles that leverage their skills in a new way or build skills that allow them to move into a different part of our organization. 

Supporting Your Journey

Feedback and advice are crucial for long-term success and career advancement. We provide performance feedback so everyone on the team feels empowered to show up as their best selves every day. 

  • Mentorship Programs: Connect with mentors within Goodwill who can guide you through your career path and offer insights from their own experiences. 
  • Our Career Coaching Program provides employees with a career coach to learn how to create a career path, think through lateral and linear opportunities and advance earning potential.
  • Performance Feedback: Receive constructive feedback through regular performance reviews, helping you to continuously improve and align your efforts with your career objectives. 
Employee assistance

A Culture of Recognition

We believe success should be celebrated, both formally and informally. Whether it's a quick cheer in a team meeting or a formal Achievement Award or an online shout-out through Goodwill Celebrate, we recognize hard work, good ideas, and dedicated effort. 

Find Your Goodwill Opportunity

Be part of an organization that values diversity, creativity and the professional growth of its employees. At Goodwill, we are dedicated to helping you find more than just a job; we're here to help you discover a fulfilling career that makes a lasting impact. 

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Connecting people to work. Preparing people for life.

Read the stories of valuable team members who have achieved significant milestones in their careers at Goodwill. 

Goodwill employee in a suit jacket in front of a brick wall

Goodwill Careers | How an Inclusive Workplace Brought Marcus to Goodwill

Marcus Perez joined Goodwill because he was attracted to the combination of supporting business growth and strengthening our nonprofit mission impact.
Read More Goodwill Careers | How an Inclusive Workplace Brought Marcus to Goodwill
  • Working at Goodwill
  • Employee Stories
boys and men of color participant in goodwill store

Matthew | Joining a Mentorship Program Helped Build a Career

Matthew Ellis’s journey with Goodwill started more than ten years ago, but things really took off when he joined the Boys and Men of Color program.
Read More Matthew | Joining a Mentorship Program Helped Build a Career
  • Working at Goodwill
  • Employee Stories
man in front of goodwill logo

Antonio | Getting Help Finding a Job at the Workforce Connection Center

Antonio Gardner's career journey started at Goodwill’s Workforce Connection Center (WCC). After overcoming challenges, Antonio found a fresh start and new opportunities that helped him build stability and success.
Read More Antonio | Getting Help Finding a Job at the Workforce Connection Center
  • Workforce Connection Centers
  • Employee Stories
goodwill career coaching graduates

Career Coaching Develops Diverse Talent

At Goodwill, we are committed to developing diverse talent – and that starts with our employees. The Career Coaching program equips and empowers employees to build the skills necessary for their next career step at Goodwill.
Read More Career Coaching Develops Diverse Talent
  • Workforce Development
  • Working at Goodwill
  • Employee Stories
Goodwill Great Lakes employee

Jaime | Helping Employees Build Careers

For Jaime, the most meaningful part of his role is “seeing employees learn new skills and get promoted to different positions.” Jaime’s dedication to his work and the people he leads is well recognized as he is a recipient of the Manager of the Year Award.
Read More Jaime | Helping Employees Build Careers
  • Goodwill Great Lakes
  • Employee Stories
goodwill store manager

Jamie | Helping Employees Reach Their Potential

At Goodwill, employees find work-life balance, a sense of fulfillment from contributing to the mission and an opportunity to grow their career. Those reasons appealed to Jamie – a single mom who wanted a flexible job that allows her to spend time with her daughter while also building a career.
Read More Jamie | Helping Employees Reach Their Potential
  • Retail
  • Employee Stories