Schedule a Goodwill Donation Pickup

Nearly 99% of the items donated at one of our store and donations centers donated are sold in your local Goodwill. Some items are selected to be sold online in our ecommerce store, GoodwillFinds.  
 
Merchandise that does not sell in a Goodwill store and donation center is transported to one of our outlet stores where it is sold at bargain-priced, by-the-pound rates. Any unsold items from the outlet store are recycled. In 2023, Goodwill Greater Milwaukee and Chicago kept over 150 million pounds of materials out of landfills. Not only do your generous donations support the Goodwill mission, they also show that you care about the environment. It’s a win-win. 

Yes. After your generous donations are given the chance to sell at our retail stores and our outlet, we make every effort possible to keep goods out of landfills. Some items are sold to other organizations who repurpose them. Other items are recycled. As a last resort, we will responsibly dispose of items.

Although we accept a wide variety of donations at Goodwill, we need to refuse some items. See our donor guidelines for a detailed list of items we cannot accept.  

Goodwill accepts donations of toys, games, dolls and puzzles. These items are sold in our store and donation centers, outlet stores and online, which helps to keep toys out of landfills. 

Yes, you can donate printers to Goodwill. Working printers are sold in our stores or online. Nonworking printers are recycled. 

Although we do not directly accept furniture donations, they can be included in donation pickups scheduled through one of our donation pick up partners. Our partners will also pick up donations of other large items, including:

• Chairs, stools, or couches
• Mattresses or bed frames
• Desks or office furniture
• Tables
• Dressers or bookcases
• Pianos

If you have large items to donate like the items listed above, consider scheduling pickup and delivery service. We’ll sort through what we can accept, and our partners will ensure the rest goes to other local nonprofits.

Furniture pick up can be arranged through one of our donation pick up partners. You are welcome to include other items in your furniture pick up. Although Goodwill Greater Milwaukee & Chicago does not accept furniture donations, our partner will ensure your generous gift will go to a local nonprofit that accepts furniture. If other items such as clothing, electronics, or housewares are included with your donation, those items will be donated to Goodwill.  

Old cell phones can be donated at any Goodwill Store and Donation center. To ensure your phone can be safely sold, please prepare your device for donation. Learn how to donate your cell phone to Goodwill.

Through our partners, you can schedule pick ups of vehicles or other donations. Through our partnership with ReSupply and Chicago Furniture Bank, you can schedule convenient home pickup for your items. We’ll sort through what we can accept, and our donation pick up partners will ensure the rest goes to other local nonprofits.

Goodwill accepts all types of books. Books are sold in stores, including our outlet stores where they are sold for $1 each, and online. 

Goodwill accepts TVs, with the exception of CRT televisions. We accept both working and non-working televisions. Working TVs are sold in stores and online. Non-working TVs are recycled. 

Unfortunately, we do not accept car seats because we are not able to verify if they meet all current safety requirements. 

Goodwill accepts donations of cars, trucks, motorcycles or mopeds, boats, trailers, RVs, campers, off-road vehicles, planes, heavy equipment, farm machinery and most other motorized vehicles. Help support job seekers in your community by donating a vehicle.

Yes! We accept most vehicles. It must be in one piece and towable, have an engine, and be tow truck accessible. To learn more about donating a vehicle that doesn’t run, visit our car donation website. 

Goodwill is happy to accept donations of laptops, desktop computers, keyboards and other accessories. Learn how to donate your computer or laptop to Goodwill.

Goodwill is happy to accept rugs without stains or tears. 

Goodwill accepts VHS tapes, DVDs, CDs, records and cassette tapes. VHS tapes, albums, DVDs and CDs are sold in stores, including our outlet stores where they are sold for $1 each, and online.

Unfortunately, Goodwill does not accept donations of socks or underwear.