Schedule a Goodwill Donation Pickup

Whether you want to donate a few bags of clothes, furniture, kitchen appliances, household items, or a car, our donation pick up partners are ready to help!

Goodwill donation partners collect your items and make sure your donation supports the Goodwill mission. If there are items included in your donation that we cannot accept, those items are delivered to another non-profit organization.

ReSupply

ReSupply

Founded by veterans in 2015, ReSupply provides Goodwill donation pickup services in the greater Milwaukee & Chicago areas. ReSupply offers flexible scheduling and will pick up items from anywhere in your home. Thanks to our new partnership with Uber, you can now schedule smaller-item donation pickups in as little as one hour—making it easier than ever to give your items a second life. Service fees apply for pickup and operations.

Request your quote
Chicago Furniture Bank

Chicago Furniture Bank

Chicago Furniture Bank will pickup all items you have for your donation – furniture, clothing, books, toys, appliances, tools – just ask and the mover team will take it all.

The donation pickup fee covers the operating costs for the movers and trucks. Your pickup is scheduled within 2 business days - Monday through Saturday donations.

All items donated are repurposed in the Goodwill Greater Milwaukee and Chicago region – reducing landfill waste and helping those living in poverty and leaving homelessness. 

Your priority donation pickup service with our nonprofit partner, Chicago Furniture Bank, is tax-deductible.

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Careasy

Vehicle Donations

Our vehicle donation partner, CarEasy, makes donating a car, truck, motorcycle, or other vehicle easy. Your vehicle does not have to run to be donated.

Schedule a vehicle donation
Donation attendant

Donation Drop Off

Give items a new life by donating them at a Goodwill Store & Donation Center near you. Simply pull up and pop your trunk. Our friendly donation attendants are ready to accept your items. You get a cleaner house, your items get a second life, and proceeds from the sale of your items help support job training and placement programs in your community.

Find a store and donation center near you

No matter how you choose to donate to Goodwill, proceeds from the sale of your items fund job training and placement programs in greater Milwaukee & Chicago.

Connecting people to work. Preparing people for life.

What Does Goodwill Really Do?

Goodwill staff Goodwill staff is the author

  • Retail
  • Community Impact
  • Goodwill’s Mission
A Goodwill career coach gives interview tips to a teen searching for a job

The journey of your donation and the chain reaction that follows

You know that moment – you’re cleaning out your closets or basement and think, “Someone else could use this! Maybe I’ll drop it off at Goodwill.”

You might ask, “Does my donation actually make a difference?”

The answer is: Yes! A donation to Goodwill does a lot more than you think.

What does Goodwill do with donations?

Every year, millions of items arrive at one of Goodwill Greater Milwaukee & Chicago’s donation centers. These items launch our ability to provide mission services in 23 counties in southeast Wisconsin and the Chicagoland area.

Whether you bring your donation to one of our store and donation centers or arrange for pick up with one of our pickup partners, our teams sort it with an eye towards maximum community value. Most items are sold in the store where they are donated. Some items are taken to a nearby store that might need additional inventory. And others are sold in one of our e-commerce shops. No matter where your item is sold, the funds raised through the sale of your generous donation are used to support Goodwill’s job training and placement programs in the greater Milwaukee & Chicago area.

Revenue from donated goods is pumped directly back into regional job training and placement programs. In 2025, these programs helped over 18,000 people build skills, find work and connect to vital community resources.

Learn more about our local impact

Myth vs. Reality: Clearing up 3 big questions about Goodwill

Myth #1: Goodwill is just a thrift store

Reality: Goodwill is a social enterprise nonprofit. Our retail stores are the biggest economic engine supporting our nonprofit mission. When items are sold in our stores, the funds help us provide free job search assistance, job training and placement programs, and services that help people find a job.

Myth #2: My donation leaves the community.

Reality: Revenue from the sale of your donations stays right here and supports programs in Wisconsin and Illinois. No shareholders. No corporate profits. No private ownership. Just mission. Right where you are.

Myth #3: Goodwill doesn’t offer real training programs.

Reality: Goodwill provides a variety of training programs available and partners with local organizations to help job seekers overcome barriers to sustaining employment.

A chain reaction: How your donation transforms your community

Your donation is the key to starting the engine of a nonprofit machine that helps people find and keep jobs.

  • Step 1: Your donation = Goods and mission support. When your donated item sells in a store, one of our outlets, or online, it generates real dollars that are used to fund mission programs.
  • Step 2: Revenue = skill building for people who want to find a job – and more! Goodwill’s skill-building programs, workforce development initiatives, and support services impacted the lives of more than 199,400 individuals in 2025 alone. 
  • Step 3: Skill building = Employment. We are located across greater Milwaukee and Chicago in a neighborhood near you to help job seekers of all ages and backgrounds, including young people, people in recovery or workforce re-entry and people with disabilities.

Quick answers to common questions

Is Goodwill a nonprofit? Who is the CEO of Goodwill? Does Goodwill recycle? You can find answers to all these questions – and more on in our FAQs.

Get answers to Frequently Asked Questions


What Goodwill really does

Goodwill doesn’t just take your donations. Goodwill activates them. In an easy convenient and helpful way. 

Your donation becomes:

  • A way to get help finding a job or exploring a career
  • A program to help someone overcome barriers
  • A second chance for an item that would otherwise hit a landfill 
  • And a stronger community

Goodwill is a community accelerator, and you are the spark.

So when people ask, “What does Goodwill do?” feel free to say: “More than you think. A lot more.”

Donation FAQs

Nearly 99% of the items donated at one of our store and donations centers donated are sold in your local Goodwill. Some items are selected to be sold online in one of our ecommerce stores.  
 
Merchandise that does not sell in a Goodwill store and donation center is transported to one of our outlet stores where it is sold at bargain-priced, by-the-pound rates. Any unsold items from the outlet store are recycled. In 2024, Goodwill Greater Milwaukee and Chicago kept over 136 million pounds of materials out of landfills. Not only do your generous donations support the Goodwill mission, they also show that you care about the environment. It’s a win-win. 

Yes. After your generous donations are given the chance to sell at our retail stores and our outlet, we make every effort possible to keep goods out of landfills. Some items are sold to other organizations who repurpose them. Other items are recycled. As a last resort, we will responsibly dispose of items.

Although we accept a wide variety of donations at Goodwill, we need to refuse some items. See our donor guidelines for a detailed list of items we cannot accept.  

Goodwill accepts donations of toys, games, dolls and puzzles. These items are sold in our store and donation centers, outlet stores and online, which helps to keep toys out of landfills. 

Yes, you can donate printers to Goodwill. Working printers are sold in our stores or online. Nonworking printers are recycled. 

Goodwill accepts VHS tapes, DVDs, CDs, records and cassette tapes. VHS tapes, albums, DVDs and CDs are sold in stores, including our outlet stores where they are sold for $1 each, and online.

Although we do not directly accept furniture donations, they can be included in donation pickups scheduled through one of our donation pick up partners. Our partners will also pick up donations of other large items, including:

  • Chairs, stools, or couches
  • Mattresses or bed frames
  • Desks or office furniture
  • Tables
  • Dressers or bookcases
  • Pianos

If you have large items to donate like the items listed above, consider scheduling pickup and delivery service. We’ll sort through what we can accept, and our partners will ensure the rest goes to other local nonprofits.

Furniture pick up can be arranged through one of our donation pick up partners. You are welcome to include other items in your furniture pick up. Although Goodwill Greater Milwaukee & Chicago does not accept furniture donations, our partner will ensure your generous gift will go to a local nonprofit that accepts furniture. If other items such as clothing, electronics, or housewares are included with your donation, those items will be donated to Goodwill.  

Old cell phones can be donated at any Goodwill Store and Donation center. To ensure your phone can be safely sold, please prepare your device for donation. Learn how to donate your cell phone to Goodwill.

Through our partners, you can schedule pick ups of vehicles or other donations. Through our partnership with ReSupply and Chicago Furniture Bank, you can schedule convenient home pickup for your items. We’ll sort through what we can accept, and our donation pick up partners will ensure the rest goes to other local nonprofits.

Goodwill accepts all types of books. Books are sold in stores, including our outlet stores where they are sold for $1 each, and online. 

Goodwill accepts TVs, with the exception of CRT televisions. We accept both working and non-working televisions. Working TVs are sold in stores and online. Non-working TVs are recycled. 

Unfortunately, we do not accept car seats because we are not able to verify if they meet all current safety requirements. 

Goodwill accepts donations of cars, trucks, motorcycles or mopeds, boats, trailers, RVs, campers, off-road vehicles, planes, heavy equipment, farm machinery and most other motorized vehicles. Help support job seekers in your community by donating a vehicle.

Yes! We accept most vehicles. It must be in one piece and towable, have an engine, and be tow truck accessible. To learn more about donating a vehicle that doesn’t run, visit our car donation website. 

Goodwill is happy to accept donations of laptops, desktop computers, keyboards and other accessories. Learn how to donate your computer or laptop to Goodwill.

Goodwill is happy to accept rugs without stains or tears. 

Unfortunately, Goodwill does not accept donations of socks or underwear.