Former attorney and activist finds meaning in work at age 80: Jo Ann's story

Helping older adults thrive through the power of work

More Americans remain employed longer and retire later than the once-standard age of 65. According to the U.S. Bureau of Labor Statistics, the number of older workers aged 55 and older is growing at a rate that outpaces the overall growth of the labor force.

Goodwill realizes the value of employing older workers and provides a flexible schedule and accommodating environment for community members, like Jo Ann, a long-time Goodwill shopper who is not shy about being 80 years old. 

Jo Ann frequently shopped at Goodwill’s Evanston Store & Donation Center during COVID-19 to search for puzzles to help her isolate. A few years later, Jo Ann had found a great community and joined Goodwill as a sales associate where she found meaningful employment in a supportive and upbeat environment. 

“Goodwill keeps me active – I even recently purchased a steps tracker,” shares Jo Ann.

Jo Ann takes pride in creating a positive experience for shoppers and donors. Her care for Goodwill and the people who come in to shop can be felt throughout the store and donation center from the organized sales floor, donated goods lovingly displayed, and the shoppers kindly helped in finding their next thrifted treasure. “Goodwill is a gold mine. You can find the most amazing, inexpensive items at Goodwill. And the people are so wonderful.”

Jo Ann’s life experiences are helping Goodwill build a supportive community. With a background as a civil attorney, administrative law judge, public defender and a civil rights activist, she is an advocate of diversity, equity and inclusion practices. She recognizes the challenges certain communities face, makes a point to speak up for what is right, and is passionate about interacting with young adults working at the store and donation center.

“I am passionate about helping young people of diverse backgrounds navigate transitioning into new and fulfilling careers, especially when college may not be in the equation.”

Advancing Goodwill's Mission 

All of our business operations, including our Goodwill Store & Donation Centers, support our mission in two ways: through the revenue they generate and the job opportunities they create. When you join the Goodwill team, your work will support our mission: Connecting people to work. Preparing people for life.