Adopting people-first language | Mental Health Toolkit

People-first language supports well-being at work

Our identities are often shaped by how we see ourselves and how we are seen and acknowledged by others. The ways we are described and titles we are given in our personal and professional lives help form our identities. While many of us take these names and titles for granted, individuals who are living with mental or physical disabilities are unfortunately often described using negative or derogatory phrases. This denies everyone the same level of basic human acknowledgement, independence and dignity. The use of people-first language can help support those around us and provide a greater sense of well-being in our communities and workplaces. 

What is people-first language? 

People-first language places the emphasis on the person rather than their level of ability. When we use phrases and personal identifiers that show respect for those with disabilities, we help build community. More importantly, people-first language allows us to build mutual respect and recognition for all by prioritizing a person’s individuality, dignity and equality above all else.  

Why people-first language matters  

When individuals and organizations use people-first language, it becomes a path towards equity and inclusivity in the workplace and in our communities. It is important for equal-opportunity employers to use people-first language in writing and when speaking. Choosing affirmative phrases over stigmatized titles or ableist phrases is one of the best places for any organization to start.  

People-first language examples 

Using people-first language is simple when it becomes a habit. Get started by substituting the words from the affirmative phrases for the negative phrases below.  

Looking for more ways to support the people around you? Visit our Mental Health Toolkit for valuable information and printable resources that can help you support friends, family and coworkers with a disability or disadvantage.